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Medical massage sessions authorized through VA Community Care with physician referral.

We're happy to inform you that we are now Proud VA CommunityCare Provider. If you’re dealing with chronic pain, fibromyalgia, stress, or post-service injuries, massage therapy can make a difference.
Veterans can receive massage therapy covered through the VA Community Care Program with a physician referral, at no cost to you.
Here’s how:
A.) Contact your VA provider or log into My HealtheVet.
Confirm Your Eligibility
You must be enrolled in VA health care.
Eligibility for VA Community Care is based on your specific health needs and circumstances (such as distance from a VA facility, appointment wait times, or clinical requirements).
** If you’re unsure, contact your VA primary care provider or the VA Community Care office to ask if you qualify. **
B.) Request a referral for massage therapy with The Mind Body Experience or NPI provider #
Talk to Your VA Provider
Schedule an appointment with your VA primary care provider or relevant specialist.
Discuss your health concerns and let them know you’re interested in Medical Massage Therapy as part of your treatment plan.
Request a referral specifically for “Medical Massage Therapy at The Mind Body Experience, Raeford, NC location ”
Provider Submits Referral
Your VA provider will determine if massage therapy is medically necessary and, if so, submit a referral request to the VA Community Care office.
Ask your provider to include The Mind Body Experience as your preferred provider in the referral.
C.) Once approved, the VA authorizes a set number of visits (often up to 12 per referral).
Wait for VA Approval & Scheduling
Once the referral is approved, the VA Community Care office or a third-party administrator (such as Optum or TriWest) will contact you.
They will confirm your eligibility, explain your benefits, and help schedule your massage therapy appointments with us. They will send a fax to me
D.) You can reach out to me or once I receive the fax, I'll reach out for scheduling Monday- Thursday 10am-4pm
Call or text me at 910-638-7297 to schedule your sessions or with questions, Monday- Thursday 10am-4pm
You’ve earned this benefit — let’s use it to help you live with less pain. Appointments are limited
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Veteran-focused care combining clinical massage techniques to reduce pain and restore mobility.
Covered by VA Community Care with physician referral; we assist with scheduling and paperwork to make access easy.
Therapists use evidence-based techniques tailored to veterans’ diagnoses to relieve chronic pain and improve functional outcomes.
We communicate with VA Community Care and the referring provider to confirm approvals and coordinate appointment scheduling.
Call or text 910-638-7297 Monday–Thursday 10am–4pm; we’ll contact you once the VA fax approval arrives.
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Read testimonials from our satisfied customers
Wonderful Experience with the Mind Body Experience. The professionalism and knowledge wh...more
The massage was everything to me ! I went because I was having lower back pain she made me...more
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MChell is a great massage therapist. She has a private room for your massage and is very ...more
The Mind and body experience did not disappoint. My therapist was amazing. She worked me i...more
They really care for the clients. Always ensure I am comfortable. Really great at hitting ...more
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Common questions about VA-covered medical massage and how to get referred and scheduled.
You must be enrolled in VA health care. Contact your VA primary care provider or log into My HealtheVet to verify eligibility. Eligibility depends on distance, wait times, or clinical need — if unsure, ask your VA provider or the Community Care office.
Ask your VA provider to document your symptoms and request a referral for 'Medical Massage Therapy at The Mind Body Experience, Raeford, NC.' Request that they list our clinic as your preferred provider and include clinical justification for medical necessity.
Approval varies by clinical need, but the VA commonly authorizes up to 12 visits per referral. The Community Care office or third-party administrator will confirm the authorized number and contact you to arrange appointments once the referral is approved.
After approval the VA Community Care office or their administrator (e.g., Optum, TriWest) will typically contact you and may fax our clinic. Once we receive the authorization fax, we’ll reach out to schedule. You may also call or text us at 910-638-7297.
In most cases medically necessary massage authorized through VA Community Care is covered at no cost to the veteran when a physician referral and approval are in place. Always confirm with your VA representative for any exceptions or copayment questions.
Call or text 910-638-7297 Monday–Thursday, 10am–4pm to schedule or ask questions. If the VA sends an authorization fax to our clinic, we'll reach out to arrange appointments. Appointments are limited, so contact us promptly after approval.